On this page we explain how you upload and manage your product data with the Product Manager so that it becomes available to your buyers via the Trading Partner Network.
You can use the Onetrail template, as explained below, or go to the instructions on how to use your own product data file.
Quick link to Product Manager
Quick link to Product data file guidelines
Problems logging in?
See the Q&A ??? for all answers (link page)
Onetrail template guidelines
All product data you want to make available to your customers must be presented in this Onetrail template.
Each column comes with specific restriction and requirements for the data being added. The description of the expected data is added to Row 1 and becomes visible with a mouse over. In addition you can consult the overview of all product data file guidelines.
When you finished filling out the Onetrail template and saved your product data file, you are ready for the upload.
Your product data file will be uploaded.
Watch the tutorial on how to match the unmatched records of your uploaded product data file.
Unmatched records a may appear in the columns:
Watch the tutorial on how to request a new Brand, Classification or VAT code or adjust the Translation table.
In the product table you will now see an overview of all the products that you have made available to your customers.
This display defaults to 10 records, you can adjust this setting at the top right. Use the arrows at the bottom to navigate through the overview.
You can also:
- Sort
- Filter
- Choose which columns you want to be displayed
- And choose fields
Download current overview
With the 'Download current overview' function you can download an up-to-date overview in Excel format of all product data that you have made available to your buyers via the Product Manager.
Adjustments
If you want to make an adjustment, you can do so with a new product file upload. For products that are no longer supplied, for example due to end of life (EOL), you remove the product line from the product file. The system automatically sets the missing product to delite. This product will then no longer be forwarded to your buyers.
The next time you login to My Onetrail environment, you find in the top right corner an overview of the status of your products and orders.
The 'Check products' and 'Check orders' button provides a direct link to your unmatched records and orders in progress.
The my Onetrail dashboard provides news and notifications to keep you informed on our maintenance and incident status and the latest product news.
Provide a daily update
Dustin demands up to date product data from all suppliers. To comply with this, you need to provide a daily update of your product data file to our server location.
Upload Report
Onetrail monitors your product data flow and will let you know with an Upload Report when any irregularities occur.
This alert is sent by email to your technical contact person.
Support
If you have any questions on your Dustin connection please contact Onetrail Customer Care via our support page, we are happy to help you.
If you do not have a Servicedesk account yet you can request one easily via an email to our support address support@onetrail.com