June 5th 09:40: The incident is resolved and all systems are available again.
MAINTENANCE NOTIFICATION
IN SHORT
To comply with our ISO27001 certification standards we patch our systems regularly.
Dear customer,
As we are striving to keep our systems as safe as possible we have to patch our systems.
We planned this every third Monday of the month: our platform will be down between 18.30 and 23:00.
To be as informative as possible we've planned this for the whole year 2024:
| Day | Date | Time |
| Monday | 17-jun-2024 | 18:30-23:00 |
| Monday | 15-jul-2024 | 18:30-23:00 |
| Monday | 19-Aug-24 | 18:30-23:00 |
| Monday | 16-Sep-24 | 18:30-23:00 |
| Monday | 21-Oct-24 | 18:30-23:00 |
| Monday | 18-Nov-24 | 18:30-23:00 |
| Monday | 16-Dec-24 | 18:30-23:00 |
| Monday | 20-Jan-25 | 18:30-23:00 |
| Monday | 17-Feb-25 | 18:30-23:00 |
| Monday | 17-Mar-25 | 18:30-23:00 |
| Monday | 21-Apr-25 | 18:30-23:00 |
Want to know more?
If you have any questions please contact Onetrail Support during our business hours, we are happy to help you.
Onetrail Support
+31 30 697 32 85
Servicedesk
Kind regards,
The Onetrail team
