March 19th 10:00
We are continuing to experience issues with our platform. We are working on this with the highest priority.
We apologize for any inconvenience.
March 19th 08:00
We are currently seeing an interruption in service and are investigating with high priority.
MAINTENANCE NOTIFICATION
IN SHORT
To comply with our ISO27001 certification standards we patch our systems regularly.
Dear customer,
As we are striving to keep our systems as safe as possible we have to patch our systems.
We planned this every third Monday of the month: our platform will be down between 18.30 and 23:00.
To be as informative as possible we've planned this for the whole year 2024:
| Day | Date | Time |
|---|---|---|
| Monday | 19-feb-2024 | 18:30-23:00 |
| Monday | 18-mrt-2024 | 18:30-23:00 |
| Monday | 15-apr-2024 | 18:30-23:00 |
| Monday | 20-mei-2024 | 18:30-23:00 |
| Monday | 17-jun-2024 | 18:30-23:00 |
| Monday | 15-jul-2024 | 18:30-23:00 |
| Monday | 19-aug-2024 | 18:30-23:00 |
| Monday | 16-sep-2024 | 18:30-23:00 |
| Monday | 21-oct-2024 | 18:30-23:00 |
| Monday | 18-nov-2024 | 18:30-23:00 |
| Monday | 16-dec-2024 | 18:30-23:00 |
Want to know more?
If you have any questions please contact Onetrail Support during our business hours, we are happy to help you.
Onetrail Support
+31 30 697 32 85
Servicedesk
Kind regards,
The Onetrail team
