Our certificate supporting Onetrail TPN services will expire on October 30th, 2023.
Users of this certificate are required to update!
Dear customer,
Our current certificate supporting Onetrail TPN services is about to expire.
Current certificate | Serial number | Valid to |
3927464461413584517359379556530657802 | 30/10/2023 |
You will need to update the certificate so that you can keep on using these services if you are communicating via:
- HTTPS communication, signing and encryption of AS2 messages (https://as2.onetrail.net);
- Webservices (SFTP, SOAP, REST, P&A).
Once the new certificate is available we will send an update email.
Fixed time frame for AS2 certificate update
The AS2 update is a coordinated action which needs a check on our side to make sure that the update is successful. You will receive an email to plan this once the certificate is available.
Download new certificate
You will receive an update email once the certificate is available. You can download the new certificate from our Onetrail Documentation Centre.
If you are not the intended recipient of this email please forward it to the responsible person in your company.
Want to know more?
If you have any questions please contact us at https://support.onetrail.com/, we are happy to help you.
Onetrail Support
+31 30 697 32 85
Servicedesk
Kind regards,
The Onetrail team
INCIDENT NOTIFICATION
Currently there are no issues
MAINTENANCE NOTIFICATION
IN SHORT
To comply with our ISO27001 certification standards we patch our systems regularly.
Dear customer,
As we are striving to keep our systems as safe as possible we have to patch our systems.
We planned this every third Monday of the month: our platform will be down between 18.30 and 23:00.
To be as informative as possible we've planned this for the whole year:
| Day | Date | Time |
|---|---|---|
| Monday | 16-okt-2023 | 18:30-23:00 |
| Monday | 20-nov-2023 | 18:30-23:00 |
| Monday | 19-dec-2023 | 18:30-23:00 |
| Monday | 16-jan-2024 | 18:30-23:00 |
| Monday | 20-feb-2024 | 18:30-23:00 |
| Monday | 18-mrt-2024 | 18:30-23:00 |
| Monday | 15-apr-2024 | 18:30-23:00 |
| Monday | 20-mei-2024 | 18:30-23:00 |
| Monday | 17-jun-2024 | 18:30-23:00 |
| Monday | 15-jul-2024 | 18:30-23:00 |
Want to know more?
If you have any questions please contact Onetrail Support during our business hours, we are happy to help you.
Onetrail Support
+31 30 697 32 85
Servicedesk
Kind regards,
The Onetrail team
