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The SKU and MFPN are two mandatory data fields in the product data file. 

A full overview on all mandatory and optional product data fields can be found in the Product Manager - Product data file guidelines. 



FAQ Stock Keeping Unit (SKU)


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titleWhat is a SKU?

A SKU (Stock Keeping Unit) is an item number created by the seller for internal and external purposes. A SKU is not a unique number and each seller creates SKU's in their own way.


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titleWhat is the difference between a SKU and a MFPN?

An MFPN is assigned by the manufacturer and cannot be modified. A SKU can be modified or can be assign by yourself.


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titleWhat makes a product unique?

The combination of MFPN and SKU makes a product unique in the Onetrail database.


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titleI have associated the wrong SKU with the MFPN. What should I do?

You need to remove the line with the wrong SKU/MFPN combination from your data file. Upload your modified data file. Re-uploading the file makes the wrong SKU/MFPN combination obsolete.

Next step is to add the correct SKU/MFPN combination to your data file and upload the document.

When this doesn't work out ask our support team to remove the article. 




FAQ Manufacturer Part Number (MFPN)


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titleWhat is a Manufacturer Part Number (MFPN)?

This is the article number of the manufacturer. A manufacturer assigns a number to each of its products. This is unique number and cannot be modified.


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titleDoes an MFPN have a maximum length?

Yes, 30 characters


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titleWhich characters can't be used with a MFPN?
  • Space at the beginning " ". A space in the code is allowed.
  • Uppercase ISO basic Latin alphabet: A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
  • Numbers between 0-9
  • Allowed characters: \+.@:<>*#&/_=()- All other character are not allowed.
  • Space at the end " ". A space in the code is allowed.


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titleCan I use the same MFPN twice?

No, that is not possible and not allowed. A Manufacturer Part Number is a unique number and cannot be modified.


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titleWhat does the /OT addition mean in a MFPN?

When a manufacturer uses fairly generic Manufacturer Part Number codes, chances are they already exist in our database. Onetrail makes the Manufacturer Part Number unique by adding an /OT or /OT1 etc.


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titleWhat is the difference between a MFPN and a SKU?

An MFPN is assigned by the manufacturer and cannot be modified. A SKU can be modified or can be assign by yourself.


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titleI have associated the wrong MFPN with the SKU. What should I do?

You need to remove the line with the wrong SKU/MFPN combination from your data file. Upload your modified data file. Re-uploading the file makes the wrong SKU/MFPN combination obsolete.

Next step is to add the correct SKU/MFPN combination to your data file and upload the document.

When this doesn't work out ask our support team to remove the article. 



Is your question not listed? Please contact support@onetrail.com to help you

My Onetrail is our cloud application area where our customers can view all their order and product information. This area is also known as the Trading Partner Network Portal.

My Onetrail: https://apps.onetrail.net/TPN-Portal/

FAQ user accounts

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titleHow can I get an account to My Onetrail?

Contact the person in your company who is setup as an admin in My Onetrail. This person can add you as a new account.

When the My Onetrail admin person is unknown to you contact Onetrail Support +31 (0)30 697 32 85. They can check this for you.  
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titleIk kan niet inloggen en klik op “forgot my password” maar mijn e-mailadres is niet bekend.
U heeft nog geen user account of u gebruikt niet het e-mailadres waaronder u als gebruiker bent geregistreerd

.