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AWS Production Migration Completed

We’re happy to inform you that the migration of our production environment to AWS was completed successfully.

The platform was brought back online in stages Sunday July 13th starting at 14:30, and we have been closely monitoring traffic and system behavior since then.

Tomorrow morning, we will review and reprocess any traffic that may have failed during the migration window.

Thank you for your patience and cooperation throughout this transition. If you experience any issues or have questions, please don’t hesitate to contact us.


Info

MAINTENANCE NOTIFICATION

To ensure our platform remains secure and up to date, we perform regular system restarts every Monday evening.

Please note that during these restarts, brief downtime may occur between 18:30 and 23:00 CET.

In addition, on every third Monday of the month, we carry out system patching.

During this maintenance window, the platform will be unavailable between 18:30 and 23:00 CET.

We appreciate your understanding and cooperation.

Onetrail Support
+31 30 697 32 85
Servicedesk

Warning

INCIDENT NOTIFICATION

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Info

MAINTENANCE NOTIFICATION

IN SHORT: 
The maintenance window of Monday the 4th of July will be postponed until the 3rd Monday of the month,  the 18th of July. 

Scheduled maintenance
As you know we are updating the TPN platform on a regular base with the recommended software patches. 
To be more predictable and even more in line with the latest patches we have decided to install the OS patches once a month on all environments. The production environment will be updated every third Monday of the month. 

Patching usually requires more downtime, the extended maintenance time is planned from 19:00 – 23:00 CET. 

During this update, we will shut down the entire platform including the high available services.

During this timeframe you may encounter problems using our services. We apologize for any inconvenience.