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INCIDENT NOTIFICATION

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MAINTENANCE NOTIFICATION

IN SHORT: Details about upcoming maintenance window:

  • The maintenance window of Monday the 28th will be extended until 23:00 hours. 

Dear customer, 

We are updating the TPN platform on a regular base with the recommended software patches.
Based on the time we spent on the acceptance environment we calculate a longer downtime for patching the production environment. This will take place:

Monday the 28th of March from 19:30 – 23:00 CET.

Regular maintenance:

To ensure our platform remains secure and up to date, we perform a system restart every two weeks on Monday evening (starting from Monday 16th March 2026).

Please note that during these restarts, brief downtime may occur between 18:30 and 23:00 CET.

In addition, on the third Monday of each month, we carry out system patching.

During this maintenance window, the platform will be unavailable between 18:30 and 23:00 CET.

We appreciate your understanding and cooperation.

Onetrail Support
+31 30 697 32 85
ServicedeskDuring this update, we will shut down the entire platform including the high available services.