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*** Due to employee vacations and the upcoming holiday period, support response times may be delayed. ***

We appreciate your patience and will endeavor to address your request as quickly as possible.

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INCIDENT NOTIFICATION

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Info

MAINTENANCE NOTIFICATION

22-12-21; OpenStack upgrades finished, Log4J vulnerability patched

We have completed our OpenStack upgrades. We are now running on the latest version of OpenStack and can confirm that our systems are running smoothly.

Log4J update
In the past weeks a new priority has been added to our attention list; the Log4J vulnerabilities.

You might have been reading about this vulnerability in the press or on security blogs like the one from Google; Understanding the Impact of Apache Log4j Vulnerability  

Onetrail uses this software in various places and has extensively reviewed and researched this issue.

Regular maintenance:

To ensure our platform remains secure and up to date, we perform regular system restarts every Monday evening.

Please note that during these restarts, brief downtime may occur between 18:30 and 23:00 CET.

In addition, on every third Monday of the month, we carry out system patching.

During this maintenance window, the platform will be unavailable between 18:30 and 23:00 CET.

We appreciate your understanding and cooperation.

Onetrail Support
+31 30 697 32 85
ServicedeskAs a solution we updated all the relevant projects to the latest Log4J version 2.17. In addition, we have implemented a proxy rule to scan and if required block incoming traffic from the Internet.