Due to a company Get Together there will be limited support available on November 7th and 8th.
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MAINTENANCE NOTIFICATIONIN SHORT: Maintenance for our AS2 acceptance environment on the 25th and 26th of January + maintenance for the AS2 production environment on the 27th.
To update our AS2 Software we have scheduled maintenance for our AS2 acceptance environment the 25th and the 26th January.
Please keep testing on our acceptance environment during the maintenance period as minimal as possible because there is a risk on getting errors in the transmissions.
When all the acceptance tests have passed we will perform maintenance in our AS2 production environment.
This is scheduled the 27th January from 19:00 – 00:00 CET.
Please check your transmissions and resend messages after this timeframe. |
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To comply with our ISO27001 certification standards we patch our systems regularly.
Dear customer, As we are striving to keep our systems as safe as possible we have to patch our systems. We planned this every third Monday of the month: our platform will be down between 18.30 and 23:00. To be as informative as possible we've planned this for the whole year 2024:
| Day | Date | Time | | Monday | 21-Oct-24 | 18:30-23:00 | | Monday | 18-Nov-24 | 18:30-23:00 | | Monday | 16-Dec-24 | 18:30-23:00 | | Monday | 20-Jan-25 | 18:30-23:00 | | Monday | 17-Feb-25 | 18:30-23:00 | | Monday | 17-Mar-25 | 18:30-23:00 | | Monday | 21-Apr-25 | 18:30-23:00 |
Want to know more?
If you have any questions please contact Onetrail Support during our business hours, we are happy to help you. Onetrail Support
+31 30 697 32 85
Servicedesk
Kind regards,
The Onetrail team INCIDENT NOTIFICATIONThere are no service interruptions at this time. All services are running smoothly. |
