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Due to a company Get Together there will be limited support available on November 7th and 8th. 

Info

MAINTENANCE NOTIFICATION

4/12/2020:

As a precaution we will be performing an extra restart of our TPN platform today the 4th of September at around 19:00 hours.
This is outside our planned maintenance window which is on Monday evening between 19:00 - 21:00 hours.

Warning

IN SHORT

To comply with our ISO27001 certification standards we patch our systems regularly.


Dear customer,

As we are striving to keep our systems as safe as possible we have to patch our systems.

We planned this every third Monday of the month: our platform will be down between 18.30 and 23:00.

To be as informative as possible we've planned this for the whole year 2024:


DayDateTime
Monday21-Oct-2418:30-23:00
Monday18-Nov-2418:30-23:00
Monday16-Dec-2418:30-23:00
Monday20-Jan-2518:30-23:00
Monday17-Feb-2518:30-23:00
Monday17-Mar-2518:30-23:00
Monday21-Apr-2518:30-23:00


Want to know more?
If you have any questions please contact Onetrail Support during our business hours, we are happy to help you.

Onetrail Support
+31 30 697 32 85
Servicedesk

Kind regards,

The Onetrail team

INCIDENT NOTIFICATION

There are no service interruptions at this time. All services are running smoothly.