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March 18th 11:30

The issue is resolved, service should now be available and working normally.

March 18th 10:42

We are currently seeing an interruption in service and are investigating with high priority. 

Info

MAINTENANCE NOTIFICATION

IN SHORT

To comply with our ISO27001 certification standards we patch our systems regularly.


Dear customer,

As we are striving to keep our systems as safe as possible we have to patch our systems.

We planned this every third Monday of the month: our platform will be down between 18.30 and 23:00.

To be as informative as possible we've planned this for the whole year 2024:


19feb18mrt15apr2024 20mei2024 17jun2024 15jul2024 19aug202416sep202421oct202418nov202416dec2024
DayDateTime
Monday
17-
jun-2024 18:30-23:00
Monday
15-
jul-2024 18:30-23:00
Monday
19-
Aug-
2418:30-23:00
Monday
16-
Sep-
2418:30-23:00
Monday
21-
Oct-
2418:30-23:00
Monday
18-
Nov-
2418:30-23:00
Monday
16-
Dec-
2418:30-23:00
Monday
20-
Jan-
2518:30-23:00
Monday
17-
Feb-
2518:30-23:00
Monday
17-
Mar-
2518:30-23:00
Monday
21-
Apr-
2518:30-23:00


Want to know more?
If you have any questions please contact Onetrail Support during our business hours, we are happy to help you.

Onetrail Support
+31 30 697 32 85
Servicedesk

Kind regards,

The Onetrail team

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