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titleWhere can I find an overview of the classifications used by Onetrail?

Onetrail uses de UNSPSC standard for it's classification. An overview can be found here. From this list you have to pick the UNSPSC used codes V.10.



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titleCan I add a new brand or classification?

Yes, that's possible. See here the explanation of how to do this.



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titleCan I change my created brand or classification?

Yes, that's possible. See here the explanation of how to do this.



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titleWhy am I getting rejected lines? What should I do to fix this?

Rejected lines are due to errors in your product data file; wrong characters, too many positions, spaces, etc. etc. 
    
When you get rejected lines, you should correct these errors in your product data file and upload your corrected file again.
    
The right data, example notation and additional information can be found in the Product Manager - Product data file guidelines



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titleWhy am I getting conversion failures? What should I do to fix this?

You get conversion failures because some of your brands, classifications, VAT Codes or UOM Codes still have to be matched. See here the explanation of how to do this.



Is your question not listed? Please contact support@onetrail.com to help you.